customer_experience
Toxicity moderation routing
Classify abusive content for moderation and escalation.
#1 Recommendation
gemini-2.5-pro
Strong on Galileo Agent Leaderboard v2 Avg AC (59%) and FACTS Benchmark Suite facts_grounding_score_pct (100%)
external/google/gemini-2-5-pro
24.0%
Score
37.3%
Confidence
Limited benchmark evidence for this use case.
50 ranked models with average evidence of 13.9 points. Rankings may shift as more benchmark data is ingested.
Ranked Models
30
Evidence Quality
81%
Scoring
Benchmark-backed
Top Signal
Galileo Agent Leaderboard v2: Avg AC
All Ranked Models
Compare Models
Model A leads by +0.8%
Shareable Link →Model A
gemini-2.5-pro
external/google/gemini-2-5-pro
Rank #1
Galileo Agent Leaderboard v2: Avg AC
Value 58.7% · Conf 100.0% · Weight 2.5%
galileo_agent_v2.avg_ac (Mar 12, 2026)
FACTS Benchmark Suite: facts_grounding_score_pct
Value 100.0% · Conf 100.0% · Weight 2.1%
facts_benchmark_suite.facts_grounding_score_pct (Mar 12, 2026)
Vectara HHEM Leaderboard: overall_hallucination_error_pct
Value 76.0% · Conf 100.0% · Weight 2.0%
vectara_hhem_leaderboard.overall_hallucination_error_pct (Mar 12, 2026)
SciArena Leaderboard: rating_elo
Value 70.7% · Conf 100.0% · Weight 1.6%
sciarena_leaderboard.rating_elo (Mar 12, 2026)
Model B
gemini-3-pro-preview
external/google/gemini-3-pro-preview
Rank #2
FACTS Benchmark Suite: facts_grounding_score_pct
Value 88.3% · Conf 100.0% · Weight 1.9%
facts_benchmark_suite.facts_grounding_score_pct (Mar 12, 2026)
Vals Finance Agent: overall_accuracy_pct
Value 87.0% · Conf 100.0% · Weight 1.8%
vals_finance_agent.overall_accuracy_pct (Mar 12, 2026)
SciArena Leaderboard: rating_elo
Value 78.8% · Conf 100.0% · Weight 1.8%
sciarena_leaderboard.rating_elo (Mar 12, 2026)
FACTS Benchmark Suite: average_score_pct
Value 100.0% · Conf 100.0% · Weight 1.8%
facts_benchmark_suite.average_score_pct (Mar 12, 2026)
▶Ranking Diagnostics & Missing Models
Source Lift
Ranked
50
Sources
8
Quality
Insufficient
Vals MedQA
vals_medqa
38 rows
0.4% avg lift
Vals Legal Bench
vals_legal_bench
37 rows
0.4% avg lift
Vals Tax Eval v2
vals_tax_eval_v2
37 rows
0.4% avg lift
Vals LiveCodeBench
vals_lcb
35 rows
0.4% avg lift
Missing Strong Models
google/gemini-2.0-flash-001
external/google/gemini-2-0-flash-001
Rank #56
10.3%
▶Taxonomy Details
Core Tasks
Required Modes
Domains
Related Use Cases
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Extract themes and trends from reviews, tickets, and surveys.
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